Privacy Policy

1. About this policy

This policy explains how Meridian Business Consultancy Ltd handles personal information when you contact us or discuss our services. We are based in the United Kingdom and work with customers internationally.

We act as the controller for information we use to manage our own enquiries and business relationships. Where we process information on a client’s instructions, the client’s privacy notice and the agreed processing arrangements apply to that activity.

Company: Meridian Business Consultancy Ltd
Company number: 17340397
Contact address: 16 Vulcan Road, Wigan, WN5 0RQ, United Kingdom
Email: info@meridianbusinessconsultancyltd.com
Telephone: 07449 214290
Website: meridianbusinessconsultancyltd.com

2. Information you provide

Our enquiry form asks for your name, work email, phone number, the service you are interested in and a message about your objectives or questions. We also receive information you choose to send by email, telephone or during project discussions.

Please provide only information relevant to your enquiry. Do not send payment-card details, passport documents, health information or other sensitive information through the general contact form.

You choose whether to contact us. Without sufficient information to understand your request or reply, we may be unable to assist. Any additional information needed for an agreed service will be discussed with you.

3. Why we use your information

We use information supplied with enquiries to respond, explain our services, discuss proposals and manage business correspondence.

For business enquiries and professional contacts, our lawful basis is our legitimate interest in responding to requests and managing business relationships. This involves considering whether the use is necessary and whether your rights override that interest.

Where you personally ask us to take steps towards a contract, or we need information to fulfil a contract with you personally, we rely on the contractual basis for that use. This does not automatically apply simply because you represent a corporate customer.

If another activity requires your consent, we will ask for it separately and explain the purpose. You can withdraw consent by contacting us; withdrawal does not affect processing that was lawful before you withdrew it.

4. Handling and sharing information

Our approach is to limit access and disclosure to what is needed for the relevant business purpose. Website hosting and email delivery are the types of support services involved in receiving and responding to online enquiries.

If a proposed service involves an introduction or coordination with another organisation, the information needed for that activity should be agreed as part of the service arrangements. An enquiry does not give unrestricted permission to circulate its contents to prospective partners.

You can contact us to ask about recipients involved in handling your information. Where additional processing is planned, including processing by an overseas recipient, the relevant privacy information and applicable arrangements must be explained before that activity begins.

5. Retention and security

Our retention approach is to keep enquiry correspondence while the enquiry and any related follow-up remain active. When that purpose ends, records should be reviewed for deletion, taking account of any continuing project, unresolved complaint or specific legal need to retain them.

For an agreed project, retention should reflect the work still required, outstanding obligations and any applicable record-keeping requirements. Information should not be kept indefinitely merely because storage is available.

Access should be limited to people who need the information for the relevant task, with appropriate account and system protections. No internet service can guarantee complete security. Please contact us promptly if you believe information you sent to us may be at risk.

6. Website technologies and marketing choices

Cookies and similar technologies can store or access information on your device. Any use of these tools needs to be explained through information relevant to the tools deployed, with consent or other controls where required. This privacy policy does not itself enable, disable or provide consent for tracking.

Sending a service enquiry is not consent to unrelated optional marketing. You can object to the use of your personal information for direct marketing by emailing us. Where consent is relied on, you can withdraw it at any time.

7. Your rights

Depending on the circumstances and applicable law, you can request access to your information, correction, deletion, restriction of use or a portable copy of certain information.

You can object to processing based on legitimate interests, and you can object to direct marketing.

Send a request to info@meridianbusinessconsultancyltd.com. We may need proportionate information to verify your identity. We will explain any applicable exceptions and respond within the time required by law.

8. Complaints and changes

Please contact us if you have a concern about your information. You can also complain directly to the UK Information Commissioner’s Office (ICO) without our permission. Additional rights or complaint routes may apply in other countries.

We will update this policy when our practices change. The date above identifies this version.